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Developing communication skills for chronic pain

Module 1:  Understanding persistent pain after knee replacement

By the end of this module, the clinician should be able to:

  • Clearly state that pain does not equal damage.
  • Explain how pain can persist after healing.
  • Avoid psychologising language.
  • Maintain authority when scans are normal.
  • Validate pain without reinforcing structural fear.

Module 2:  Explaining the sensitivity loop

By the end of this module, the clinician should be able to:

  • Explain why pain fluctuates.
  • Introduce the Sensitivity Loop clearly.
  • Integrate sleep and stress without blame.
  • Reframe flares as temporary amplification.
  • Emphasise that loops can be interrupted.
  • Transition confidently toward rehabilitation.

Module 3: Communication under challenge

By the end of this module, the clinician should be able to:

  • Remain calm when challenged.
  • Avoid defensiveness.
  • Avoid over-explaining.
  • Validate without reinforcing structural fear.
  • Reaffirm healing confidently.
  • End with a clear management direction.

Module 4: Rehabilitation as active treatment

By the end of this module, the clinician should be able to:

  • Confidently position rehabilitation as treatment.
  • Explain how it interrupts the loop.
  • Avoid fitness-only explanations.
  • Reframe flare-ups as information.
  • Maintain authority when rehab is questioned.
  • Transition naturally into structured behavioural implementation (Module 5).

Module 5: Behaviour change and structured intervention

By the end of this module, the clinician should be able to:

  • Translate explanation into measurable action.
  • Apply the pain rule consistently.
  • Apply <10% progression confidently.
  • Use confidence as a progression marker.
  • Implement the 50% flare protocol.
  • Prevent avoidance without increasing threat.
  • Build self-efficacy through structured success.